FAQs

When is the offer available?
Wednesday 26th November at 09:00 am AEDT to Tuesday 13th January at 11:59 pm AEDT.

 

Who can enter the promotion?
Claims are open to all Australian residents who are 18 years and over. 

 

How can I enter the promotion?
You’ll need to scan a QR code on promotional material or visit www.hyoketsucar.com.au on your smartphone and follow the entry instructions. You must spend at least $20 on any Kirin Hyoketsu product in one transaction to enter, and retain your proof of purchase to qualify your entry.

 

What is a proof of purchase?
The proof of purchase required is a copy of your receipt for the qualifying transaction within the Promotional Period from a Participating Venue. When requested, proof of purchase must be supplied within seven (7) days.

Please note: Order confirmations are not valid proof of purchase receipts and will not be accepted.

 

How many times can I enter the promotion?
You are able to enter on multiple occasions, subject to the following:

  1. maximum of one (1) entry permitted per qualifying transaction;
  2. limit one (1) entry permitted per person per day;
  3. maximum of ten (10) entries permitted per person and
  4. each entry must be submitted separately and in accordance with the entry instructions above.

 

What are the Instant Prizes?

  • $100 Digital Vault Pays-enabled Prepaid Mastercard®
  • $50 Digital Vault Pays-enabled Prepaid Mastercard®
  • $20 Digital Vault Pays-enabled Prepaid Mastercard®

 

What is the Major Prize?
All entries, including instant prize winners will be entered into the major prize draw. If you win the major prize draw, you will have a chance to play the ‘Game’ to win a new Subaru WRX tS Spec B. The ‘Game’ will take place via video call on 04/02/26, where you’ll be presented with twenty envelopes. If you pick the one winning envelope, you’ll drive away a winner! And if you don’t pick a winning envelope, you’ll still win a consolation prize of $10,000 paid by direct deposit to your nominated Australian bank account.

 

How will I receive my prizes?

  • Instant Prize: the instant prize winners will be notified on screen upon entry form submission, subject to verification, then will receive the prize via SMS to the mobile number provided on entry. If you are an Android user, please ensure to check your SMS spam/junk folder.
  • Major Prize: the major prize winner will be contacted by email and phone confirming their selection to participate in the Game.

 

The site isn’t loading, what should I do?
So you’ve followed the instructions leading you to the website and the site isn’t loading? Well, there are a few things you can try. First, check if your device is properly connected to the internet. If you are connected to WIFI, try disconnecting and reloading the site on 4/5G or loading a different webpage to make sure your internet connection is stable. If internet connection isn’t the issue, try clearing the browsing history on your device and open the promotional page in a new tab, preferably a new private tab or new browser. This will ensure there are no other conflicting browser settings interrupting the promotion.

 

I haven’t received a confirmation email after I entered the promotion.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings.

I haven’t received an email congratulating me on being a winner after it was shown on screen.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings.